Delivery Information
The Monday 29th May bank holiday will impact operations for both our warehouse staff, as well as our DPD couriers.
Please see below for delivery details during this period:
- DPD couriers will not be operating on Monday.
- Orders placed on Thursday will be delivered on Friday as usual.
- Orders placed Friday before 4pm will be delivered on Tuesday.
- Orders placed after 4pm on Friday or over the weekend will be delivered on Wednesday.
Please contact your accounts manager if you have any questions or concerns.
Thank you in advance for your patience, we hope you enjoy your bank holiday weekend.
All orders placed and paid for before 4:00pm Monday - Friday will be dispatched the same day for next working day delivery. Orders placed after 4:00pm will be dispatched the next working day. Orders are shipped Monday to Friday excluding bank holidays via DPD.
Delivery cost is dependant on your order value. Variable costs are displayed in the table. For orders with a value over £5,000 please speak with your account manager.
We ship our products throughout the UK, Europe and worldwide. *Certain products may be unavailable to customers in specific regions due to regulation restrictions.
If you need to change details of your delivery address or amend your order, please contact your account manager our Customer Service team. Call us on
00000000 between 9 am and 5 pm Monday to Friday (excluding bank holidays).
If you wish to cancel your order for any reason, please contact your account manager.
Sometimes we may deliver your items in multiple batches. All products ordered and paid for Monday to Friday prior to 4.00pm are usually delivered the following working day. If you feel your order is incomplete, incorrect, damaged, or if we have sent too many products, call us on 00000000 between 9 am and 5 pm Monday to Friday (excluding bank holidays).
*Please note we cannot accept returns of any products which have been opened after delivery. This is necessary for hygiene reasons.
*Please note that on occasion your product may not arrive on time due to issues with our courier service. Situations such as these are out of our control, but feel free to contact us so we can provide you with an update.